se999 Terms and Conditions

1. Introduction and General Information

se999 (hereinafter referred to as the "Platform", "we" or "us") is an online betting and casino service provider. These terms and conditions ("Terms") form a legally binding agreement between you and se999.

By registering on the se999 platform, creating an account, or using any of our services, you are considered to have accepted all provisions of these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

These Terms have been prepared in Bengali and apply to users in Bangladesh. se999 reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any changes take effect means you have accepted the revised Terms.

2. Eligibility and Registration Requirements

To open an account and use the services on the se999 platform, you must meet the following eligibility requirements:

• You must be 21 (twenty-one) years of age or older. This service is strictly prohibited for minors.
• You must provide accurate and genuine personal information — providing incorrect or false information may result in account termination.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited and will result in the permanent closure of all associated accounts.
• The payment method you use (bKash, Nagad, or Rocket) must be registered in your own name.
• If any information provided at registration changes, you must notify the support team immediately.

Identity Verification (KYC)

se999 reserves the right to verify your identity at any time. This process may require copies of your national ID card, passport, or other government-issued documents. If the required documents are not submitted on time, the account may be temporarily suspended and the withdrawal process may be delayed.

3. Account Management and Security

You are solely responsible for ensuring the security of your se999 account. It is your responsibility to keep your login credentials (username and password) confidential and not share them with any third party.

Account Security Rules

• Use a strong password that is at least eight characters long and contains a combination of letters, numbers, and symbols.
• If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.
• Allowing others to use your account is strictly prohibited. Doing so may result in the closure of both accounts.
• se999 staff will never ask for your password or OTP — treat any such communication as a fraudulent attempt.

Account Closure and Suspension

se999 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If false or misleading information is provided.
• If evidence of fraudulent activity or manipulation is found.
• If bonuses are abused or multiple accounts are operated.
• If there is a serious breach of these Terms.

4. Deposit and Withdrawal Policy

se999 supports the most popular mobile banking methods in Bangladesh. All financial transactions are secured by SSL encryption.

Deposit

• Supported methods: bKash, Nagad, Rocket
• Minimum deposit amount: ৳500 (five hundred taka) — applicable for all methods.
• Deposits are generally credited to the account instantly. If there is a delay due to a banking system issue, please contact the support team.
• Please include the correct reference number when making a deposit; providing incorrect information may delay processing.

Withdrawal

• Minimum withdrawal amount: ৳800 (eight hundred taka)
• Withdrawal time: generally completed within 1 (one) hour.
• Withdrawals can only be made to a payment method registered in your own name — transfers to third-party accounts are not possible.
• If the wagering requirements for a bonus have not been met, that amount cannot be withdrawn.
• Withdrawals of large amounts may be delayed if identity verification has not been completed.

Currency and Conversion

All transactions are processed in Bangladeshi Taka (BDT / ৳). No exchange rate or currency conversion fees apply.

5. Bonus and Promotional Offers

se999 provides various types of bonuses and promotional offers for its users. Please read the relevant terms carefully before accepting any bonus.

Welcome Bonus

New members have the opportunity to receive a 100% welcome bonus of up to ৳20,000 on their first deposit.

• Wagering requirement: 15x (fifteen times) — you must wager fifteen times the bonus amount.
• The welcome bonus applies only once per account.
• Withdrawals cannot be made while a bonus is active until the wagering requirements have been met.
• The validity period and specific terms of offers may change — details of current offers can be found on the promotions page.

General Bonus Terms

• All bonuses are eligible for use only once and are linked to a single account.
• If bonus abuse, hedging, or bonus-hunting activity is proven, the bonus and any associated winnings will be cancelled.
• se999 reserves the right to change, suspend, or cancel any promotion at any time without giving a reason.
• Promotional offers cannot be combined with each other unless explicitly stated.

VIP Program Cashback

Regular players receive weekly cashback based on their VIP level:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

Advancement to higher VIP levels depends on the type and consistency of play.

6. Fair Play and Prohibited Activities

se999 is committed to ensuring a fair and transparent gaming environment. The following activities are strictly prohibited:

• Playing games using any software, bots, or automation tools.
• Intentionally exploiting any vulnerability or bug in the game system — if such an issue is found, it must be reported to the support team immediately.
• Attempting to influence game outcomes by colluding with other players.
• Using the platform for money laundering or illegal financial activities.
• Threatening, harassing, or behaving in an offensive manner toward other users.

Prevention of Suspicious Activity

se999 regularly monitors all transactions and gaming activity. If suspicious activity is detected, the account may be temporarily suspended for investigation. Necessary action will be taken after the investigation is complete.

7. Betting Rules and Restrictions

se999 offers betting on various sports including cricket, football, and kabaddi, as well as participation in various games including slots and live casino. The following general rules apply to all betting:

• Once a bet is finalized, it cannot be changed or cancelled.
• If an event is cancelled or a bet becomes void under the applicable rules, the relevant amount will be refunded.
• If incorrect odds are displayed due to a technical error, se999 reserves the right to cancel that bet.
• In the case of live betting, odds may change at any time.
• Minimum and maximum bet limits may be set for specific games or events.

Special Sports Betting Terms

For betting on BPL, IPL, T20 World Cup, or ICC events, the official rules of the relevant event will be followed. In the case of any disputed result, the official result will be considered final.

8. Intellectual Property and Proprietary Rights

All content on the se999 website and platform — including text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the intellectual property of se999 and is protected by applicable law.

• No part of the platform may be reproduced, distributed, or used for commercial purposes without the prior written permission of se999.
• Game software is the intellectual property of the respective providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, PG Soft, JILI, Ezugi, etc.).
• Limited access for personal, non-commercial use is permitted.

9. Privacy and Data Protection

The protection of your personal information is very important to us. Details of how se999 collects, uses, and safeguards your information can be found in our Privacy Policy.

By using this platform, you are also accepting the terms of our privacy policy. We do not sell your information to third parties — however, it may be shared with specific partners as needed to provide services and meet legal obligations.

10. Limitation of Liability

se999 is an entertainment platform. se999 accepts no liability for the following:

• Loss caused by technical interruptions, server downtime, or loss of internet connection.
• Delays or errors caused by third-party payment service providers (bKash, Nagad, Rocket).
• Unauthorized use of your account if it results from your own negligence.
• Financial loss resulting from game outcomes — gaming always carries financial risk.

In any circumstances, the maximum liability of se999 will be limited to the amount of funds held in your account.

11. Responsible Gaming Commitment

se999 places the highest priority on responsible gaming. Gaming should be for entertainment purposes and should never be considered a source of income or a solution to financial problems.

• You can set deposit and betting limits for yourself — contact the support team to do so.
• A cooling-off period option and the choice to voluntarily close your account are available.
• It is your responsibility to keep minors (under 21 years of age) away from gaming.

For more information about responsible gaming, please visit our Responsible Gaming page.

12. Amendment of Terms and Termination

Changes to Terms

se999 reserves the right to amend these Terms at any time. A notice will be provided on the platform for significant changes. Continued use of the platform after any changes means the new Terms have been accepted.

Account Closure Process

You may request the closure of your se999 account at any time. To do so, contact the support team via live chat or by emailing [email protected]. Please ensure any pending withdrawals are completed before closing your account.

Applicable Law

The applicable laws and regulations will be followed in interpreting and enforcing these Terms. Any dispute will first be addressed through the support team.

13. Contact and Complaint Resolution

If you have any questions, comments, or complaints regarding these Terms, please contact our support team:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]
• Hours: Available 24/7 according to Bangladesh Standard Time (BST, UTC+6)

We take all complaints seriously and try to resolve them as quickly as possible. In case of any dispute, the support team is given the first opportunity to find a resolution.